1. Acceptance of Terms
By creating an account on 18JLL or by continuing to use the platform in any capacity, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you should stop using the site immediately and close your account.
18JLL reserves the right to update or revise these Terms at any time. When changes are made, the updated version will be posted on this page with a revised date. Continued use of the platform after any changes constitutes acceptance of the new Terms.
2. Eligibility Requirements
To register and use 18JLL, you must meet all of the following conditions:
- You are at least 21 years of age.
- You are located in the Philippines or in a jurisdiction where accessing online gaming is not prohibited by applicable law.
- You are registering under your own true identity and are not acting on behalf of another person.
- You have not previously been self-excluded from any online gaming platform or been barred from using gambling services.
- You are not a current employee, contractor, or close family member of an 18JLL employee.
18JLL may request identity verification documents at any stage of your membership. Failure to provide accurate information or to complete KYC (Know Your Customer) verification when requested may result in the suspension of withdrawals or the closure of your account.
3. Account Registration and Management
Each person is permitted to hold only one account on 18JLL. If our systems detect multiple accounts linked to the same individual — whether by device, IP address, payment method, or personal details — we reserve the right to close all duplicate accounts and forfeit any balances or bonuses associated with them.
You are solely responsible for:
- Keeping your username and password secure and confidential.
- All activity that takes place under your account, whether or not you authorised it.
- Notifying 18JLL immediately if you suspect unauthorised access to your account.
18JLL will never ask for your full password via email, live chat, or any other communication channel. If you receive such a request, treat it as a phishing attempt and report it to us right away.
4. Deposits and Withdrawals
All financial transactions on 18JLL are conducted in Philippine Peso (PHP). We support local e-wallets such as GCash and Maya, as well as Philippine online banking and bank transfers. Cryptocurrency and credit cards are not accepted as funding methods on this platform.
Deposit and withdrawal processing times may vary depending on your chosen payment method and any applicable identity verification steps. 18JLL applies standard transaction limits which are displayed during the checkout process. We do not charge internal processing fees on standard transactions, though your bank or e-wallet provider may apply their own charges.
Withdrawals are processed to the same payment method used for deposits where possible. If a withdrawal request cannot be processed to the original payment source, you may be asked to provide supporting documentation before an alternative method is approved.
5. Bonuses and Promotions
From time to time, 18JLL offers promotions, welcome bonuses, cashback rewards, and other incentives to both new and existing players. All bonuses are governed by their own specific terms, including wagering requirements and validity windows, which will be stated clearly at the time the offer is presented.
General bonus rules that apply across all promotions include:
- Bonuses are intended for personal entertainment and must not be exploited through systematic betting patterns designed to guarantee a profit.
- Only one active welcome bonus may be claimed per player.
- 18JLL reserves the right to cancel any bonus or promotion at its discretion if abuse or fraudulent behaviour is detected.
- Bonus funds are typically non-transferable and cannot be withdrawn until applicable wagering conditions are met.
For current promotions available to Philippine players, visit the Promotions page.
6. Gameplay Rules and Fairness
18JLL provides access to slots, live casino games, sports betting, eBingo, and online poker, among other categories available in the Game Lobby. Each game type operates according to its own set of rules, which are displayed within the game interface.
Players agree not to:
- Use any software, tool, bot, or automated system to gain an unfair advantage in any game.
- Exploit software bugs or errors — any winnings resulting from a known or obvious error may be voided.
- Collude with other players or engage in chip dumping in poker or other competitive games.
All games on 18JLL use certified random number generation (RNG) technology to ensure fair and unpredictable outcomes. Past results do not influence future outcomes, and no strategy guarantees consistent winnings.
7. Prohibited Uses and Restricted Territories
The 18JLL platform must not be used for any unlawful purpose, including but not limited to money laundering, fraud, or the funding of illegal activities. Any account found to be involved in such activity will be suspended immediately and relevant information may be shared with law enforcement authorities.
Access to 18JLL from territories where online gambling is explicitly illegal is strictly prohibited. The use of VPNs, proxies, or any other technology to circumvent geographic restrictions is a violation of these Terms and may result in immediate account closure and forfeiture of funds.
8. Responsible Gaming Commitment
18JLL takes responsible gaming seriously. We believe that gaming should be a form of entertainment, not a financial strategy. We encourage all Philippine players to set realistic budgets, take regular breaks, and never chase losses.
Tools available to help you stay in control include:
- Deposit limits — daily, weekly, or monthly caps on how much you add to your account.
- Session time reminders — alerts that notify you when you have been playing for a set period.
- Self-exclusion — the ability to temporarily or permanently close your account from within the platform.
For a full overview of our responsible gaming programme and support resources, visit the Responsible Gaming page. Gaming is for adults aged 21 and above only.
9. Privacy and Data Use
When you register with 18JLL, you consent to the collection and processing of your personal data in accordance with our Privacy Policy. Your information is used to verify your identity, process transactions, prevent fraud, and improve the platform experience. We do not sell your personal data to third parties.
10. Limitation of Liability
18JLL provides the platform on an "as is" basis. While we make every reasonable effort to ensure continuous availability, we cannot guarantee that the site will be free from interruptions, errors, or security breaches. To the maximum extent permitted by law, 18JLL is not liable for any indirect, incidental, or consequential loss arising from your use of the platform.
You acknowledge that all gaming involves risk of financial loss, and that 18JLL is not responsible for losses sustained through normal gameplay or as a result of your own decisions.
11. Suspension and Termination
18JLL reserves the right to suspend or permanently close any account that violates these Terms, is involved in fraudulent activity, or where continued operation would pose a risk to the integrity of the platform or its users. In cases of suspected fraud, balances may be withheld pending investigation.
You may request the closure of your own account at any time by contacting our support team. Any verified real-money balance will be refunded to your registered payment method after applicable checks have been completed.
12. Governing Law
These Terms and Conditions are governed by applicable laws and regulations relevant to the jurisdiction in which 18JLL operates. Any disputes arising from the use of this platform will be subject to the dispute resolution procedures outlined in the relevant regulatory framework.